About Itella Information
What is Information Logistics?
What does Itella Information do?
In which countries does Itella Information operate?
What kind of customers are Itella Information's services suitable for?
What kind of electronic invoicing services does Itella Information provide?
What does integration of the supply chain mean?
What do document management services entail?
Itella Information's key figures?
What is Information Logistics?
Information logistics enhances companies’ and organisations’ information management. Previously, an invoice, customer letter or another business document was delivered on paper in a postman’s bag, but nowadays these documents are being more and more frequently delivered electronically from sender to recipient, all or some of the way. This calls for a thorough reassessment of the entire process of information production and reception in companies. The need for information logistics services is based on this. By purchasing all information logistics services from Itella, customers can concentrate on their core business.
What does Itella Information do?
Itella Information partners with companies and organisations in the processing, management and delivery of information flows. It provides services for outsourcing customers' invoicing processes and document management alongside integration of the supply chain.
In which countries does Itella Information operate?
Itella Information operates in nine northern European countries: Denmark, Estonia, Finland, Germany, Latvia, Lithuania, Norway, Poland and Sweden.
What kind of customers are Itella Information's services suitable for?
Itella's customer base includes both large companies with massive information flows including invoices, a variety of documents or customer bulletins, and small corporate customers. For instance, the Itella iPost service represents a convenient way for companies to adopt electronic invoicing, whereas Itella's outsourcing service package for invoicing is suitable for companies with large invoice volumes.
What kind of electronic invoicing services does Itella Information provide?
As a service operator, Itella Information provides services for companies both for sending and receiving invoices. Almost every second invoice sent in Finland travels via Itella Information, on paper or electronically. Invoices delivered via Itella Information can be received by consumers and corporations alike, on paper or in electronic format via various channels, whereas the NetPosti service by Posti is the consumers' channel for electronic transactions, such as receiving invoices, filling in various forms and archiving material.
What does integration of the supply chain mean?
Itella provides solutions for electronic messaging needs between small and large companies. When a company outsources its connections to Itella, it can be certain of the reliable conveyance of messages critical to its operations between the data systems of its business partners.
With this solution, the data systems of business partners can be made to communicate in such a way that all necessary data, e.g. orders, confirmations of orders and invoices are automatically transferred from one system to another, on time, while the transmission of messages is automatic and independent of the time of day. Clear, productised functions, the predictability of expenses, safety, reliability and usability are benefits that can be achieved with our solution.
What do document management services entail?
Itella's Document Management services provide a solution for the management of companies' and organisations' active data. The service provides smooth document processing and cost-efficient processes. Document circulation, user rights management, versatile search functions, reliable version management and extensive integrability are qualities through which our customers can make their processes more efficient. With the help of Itella's document management solution, a company can make secure and efficient use of all documentation methods. The service covers the entire lifespan of data management, ranging from collecting data to archiving it. Our solution speeds up an organisation's transfer to electronic business channels and provides the tools for ever-improving customer service. For instance, Itella's TYVI services (information flows between companies and authorities) facilitate the transfer of information by over 120,000 companies on an annual basis.
Itella Information's key figures?
For information on staff numbers and net sales, for instance, see the Itella Information website.


