Our aim is a satisfied customer
 |
Itella makes sure that its customers’ important information and material flows reach their destination efficiently, reliably and at the right time. We produce added value for our corporate customers’ businesses by supporting the vital processes of companies with mail communication, information flow management and service logistics solutions. |
|
For consumers, Posti offers an even wider range of multi-channel services for sending, receiving, e-transactions and special occasions. We are strongly committed to sustainable development. We strive to operate responsibly towards the environment, society and our own employees. |
|
Vision: Leadership in information and service logistics
We strive to be the leading Northern European company in information and service logistics by 2012. Information logistics services focus on the management of physical and electronic information flows. Itella Mail Communication and Itella Information develop and produce these multi-channel services. Service logistics refers to goods flow management i.e. freight, warehousing and transport services, which are offered by Itella Logistics .
In Finland, our market leadership is based on an efficient service and delivery network , which allows us to offer extensive and multi-channel services throughout the country. In the international market, we distinguish ourselves from the competition with our innovative, technology-based services and customer-focussed operations.
Specialisation in key development areas paves the way for us. In information logistics, innovations are related to invoicing, the communication of messages and document management. In logistics, we specialise in serving growth companies which are going global and whose business requires the efficient management of long supply chains. Our third area of specialisation is customer relationship marketing, where we provide extensive, multi-channel solutions enabling companies to reach their customers.
