Mail Communication
Reach Your Customers Physically or Electronically
Itella Mail Communication provides delivery services for letters, direct mail, newspapers and magazines in Finland and, through its partners, worldwide. Customer relationship marketing solutions offer efficient tools for building and managing customer relationships.
Itella Mail Communication develops new, more diverse solutions for reaching customers both physically and electronically.
Itella Mail Communication also operates in Russia, where we provide customer relationship marketing services.
Customer Relationship Marketing
In Finland Itella is the only service provider able to offer solutions for managing the entire chain, in an intelligent and convenient manner.
If a company does not learn from its customers, it is hard for it to grow in the appropriate direction and in the right markets. Marketing done in an analytic way will cost less and be more effective. In brief, this means more sales and better customer loyalty.
Letter Services
Itella's letter services include several options for sending documents and small articles in Finland and internationally.
The traditional letter, a secure way to get your message across, is suitable for all contacts, marketing purposes, communications and invoicing. Factors influencing postage include volume and visibility.
Publications
Itella delivers in Finland all types of publications produced by customers, including newspapers and magazines, town papers, customer magazines, leaflets and bulletins with various delivery options. These include early-morning delivery, basic daytime delivery on working days, or delivery in the evenings and at weekends.
The Finnish newspaper and magazine market is characterised by a large number of subscribed magazines delivered to home addresses and a relatively low level of newsstand sales, with up to 95 per cent of newspapers and magazines being delivered directly to homes.
